Like Rasberry Jelly: A Little Of Me Goes a Long Way

Factor 1: During 10 years experience and service with U.S. Southcom have obtained extensive technical knowledge of Unix fileservers, Storage Area Networks, Cisco and Marconi network switches and routers. During this time served in a capacity as a team leader for 12 Unix System Administrators. Accomplishments during this time included doubling the user storage capacity of the Storage Area Network, designing and integrating OIW workstations (SCI workstations capable of accessing SIPRNET), maintaining AMHS (currently M3), maintaining MIDB, meeting all user requirements, troubleshooting operational problems as they occurred, assigning the appropriate personnel to the task, following up on tasks assigned, and verifying that proper operation coincided with user requirements.

Factor 2: During 10 years experience, starting with the transition of critical data from US Southcom from Panama to Miami, have received several awards of merit that substantiates ability to support complex large-scale IT projects. A citation was issued by the Deputy Chief and Operations Officer, Intelligence Systems Division (ISD), US Southcom, for averting a critical systems failure in November, 2001. For completing time sensitive upgrades to the JTF-Bravo’s Wide Area Network infrastructure in April 2003, a citation was issued from the Commander, Joint Task Force, Republic of Honduras. Working together as an Engineering team provided planning and industry best practices when implementing a million dollar Network Modernization effort, seamlessly replacing 16 existing Cisco 5500 ATM switches with 10 Cisco 6500 Layer 3 Gigabit Ethernet switches with minimum downtime and maximum efficiency. This effort effectively marked a major change of data delivery from ATM (to the desktop) to Gigabit Ethernet in the access layer of the U.S. Southcom J2 network. The Network Modernization project spanned over one year to implement and effectively reduced user downtime significantly, producing a more reliable high speed data delivery system.


Factor 3: Experience making decisions, building teams and utilizing leadership skills to influence decisions or outcomes and to motivate others to resolve technology problems or to develop IT solutions.
Awarded a citation from the Lead Engineer, General Dynamics Network Systems, for Exemplary Leadership and Employee Development. Drawing upon lessons learned from military training, Primary Leadership Development Course, mentored junior System Administrators and led by example. Exercised solid decision making based on fundamental Risk Assessment and Risk Management. Encouraged creative problem solving to develop IT solutions IAW US Southcom Standard Operating Procedures. Encouraged continuing education, earning both a Bachelor’s of Science in Information Technology, and a Master of Business Administration with a specialization in Technology Management. Developed a regiment of training classes to instill positive team reinforcement, and motivated others by instituting a Question of the Day competition.


Factor 4: Experience working with customers in requirements definition, documentation and analysis.
During 10 years experience developed user friendly documentation on existing technology for customer review and analysis, attended requirements meetings, defining user requirements and analyzing the integration of supporting technology. Developed Microsoft Power Point products defining ideas and concepts regarding complex theories such as storage data bases and network upgrades. Used flow charts to define data flow throughout the Southcom J2 network. Developed, documented, and published Visio maps describing routing functions throughout the J2 network. Managed and Documented all IP address assignments on Class B subnet, importing this data from Microsoft Excel spreadsheets to a Microsoft Access database. Used Microsoft Project to define and track project milestones and critical resources. Developed crucial personal relationships with customers, Technical Assistance Centers (TAC), and industry contractors.

Factor 5: Experience managing projects that involve design, procurement, and installations of new information systems.
Integrated new technologies to function as expected in multi-platforms of Southcom J2 network, for instance, the integration of Cisco Gigabit Ethernet with Marconi ATM OC-48, by procuring the Marconi ESR-5000. The solution also required an integration of Cisco Port-Channel bundling technology with Marconi Huntgroups, managing information between multiple vendors.


Factor 6: Experience performing technical studies and simulations of proposed developmental efforts to ensure the design will meet the user’s requirements.