My Resume

JOSEPH R LYON
5204 SW 121st Ave
Cooper City, FL 33330
Phone (954) 252-8354
Email: Joerlyon@hotmail.com

SUMMARY
During 17+ years experience in the field of Technology Management demonstrated proven ability to support organizational business strategy and C4I Information Technology infrastructure. Hands-on expertise in the areas of Program Management, Networking and UNIX file systems. Resourceful team player who provides leadership in a team-based professional environment. Received several awards of merit that substantiate ability to support complex large-scale IT projects.

EDUCATION

Master’s of Business Administration with a Specialization in Technology Management (MBA/TM)
University of Phoenix
Graduation date: 17 July 2006
GPA: 3.86
Attended at Plantation, FL campus
Fields of Study: Organizational Behaviors, Economics, Accounting, Finance, Statistics, Operations Management, Project Management, Strategy and Implementation, Marketing, Research and Development, Knowledge Transfer, Global Business Markets

Bachelor’s of Science Degree in Information Technology (BSIT)
University of Phoenix
Graduation date: 30 June 2004
GPA: 3.76
Attended Plantation, FL campus
Fields of Study: Critical Thinking, Business Systems Development, Operating Systems, UNIX, Windows 2000, Database Management, SQL Server, C+ Programming, Visual Basic, Web Development, Network Operations

SECURITY
Active TS/SCI + Security Clearance with SSBI for Department of Defense.


CERTIFICATIONS
Cisco Certified Network Associate
Cisco Certified Design Associate



WORK EXPERIENCE #1
July, 2007 – Present
Research Analysis and Maintenance, (RAM) INC.
RAM Program Manager
Miami, FL

Duties:
Provide daily leadership/operational management/direct supervision, recruitment, and retention of 69 supervisors and staff.
Provide a single point of contact as Site Program Manager for the C4I Operation and Maintenance (O&M) of Large DoD Headquarters element (US SOUTHCOM).
Manage government contracts totaling over $13.2 million in Labor and Materials
Reviewed, refined, and streamlined processes that increased operational productivity by 88%, reducing weekly trouble tickets from 350 to 42
Assure quality of task products, services, and deliverables, participated in reviews, audits, and site visits
Wrote awards for high performing staff members
Interfaced daily with military and civilian customers and met often with commercial vendors
Supervise several technical teams providing 24/7 IT support of critical network systems including:
Windows 2003 Server System Administration
Cisco Networks
VB.NET Web Applications Development
Configuration Management
Infrastructure/Installations
VI Support
Tier 1/Tier 2 Help Desk
Enterprise Management
PC/Printers Tech Support
Logistics
User-Sustainment Training
eOn Telephone switch maintenance.

WORK EXPERIENCE #2
June, 1997 – July, 2007
General Dynamics
Network Engineer/UNIX Team Lead
Miami, FL (US Southcom)

Duties:
Provided technical and operational leadership for 10 members of a UNIX System Administration team, supporting RAID 5 Digital UNIX Clustering ADVFS technology
Integrated and maintained multi-vendor networks primarily consisting of Cisco and Marconi IP routers and layer 2 switches across various high-speed media formats.




MILITARY EXPERIENCE
U.S. Army
February 1991 - June 1997
MOS 33y20, (Electronic Warfare) Strategic Intercept Subsystems Repairer

Attended Basic Training at Ft. Dix, NJ
Selected from 222 troops as "Solider of the Cycle"
Qualified as Expert ‘Top Gun’ marksman by scoring a perfect 40 out of 40.

Attended AIT and indoctrinated into Military Intelligence
United States Army Intelligence School, Devens (USAISD), Ft. Devens, MA
Graduated "with honors"

Duty Stations include:
Camp Humphreys, Republic of South Korea (2 Consecutive Overseas Tours)
Ft. Kunia, Hawaii
Ft. Meade, Maryland

Honorably Discharged in July 1997

CITATIONS

“Mr. Lyon’s innovative and brilliant reconfiguration of network services resulted in significant improvement to both system reliability and operational capability, doubling available user storage capacity. The initiative solution averted a potentially critical systems failure.”
November 2001
Charles L. Stromwall
Major, USAF
Deputy Chief and Operations Officer
Intelligence Systems Division
USSOUTHCOM


“Mr. Lyon worked tirelessly to complete critical upgrades to JTF-Bravo’s Intelligence Information Infrastructure. His technical skills and persistence were critical to successful mission accomplishment. His efforts reflect great credit on himself and the staff of the J2, US Southern Command.”
April 2003.
Raymond A. Thomas lll
Colonel, U.S. Army
Commander, Joint Task Force
Republic of Honduras